Effective Date: 27/04/2026

Welcome to GlowGoodly (glowgoodly.com and shop.glowgoodly) (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information while you shop for skincare and cosmetic products with us.

This Privacy Policy explains how we collect, use, store, and protect your personal data. By using our website, you agree to the practices described in this Policy.

Data protection is very important to us. We only collect information that is necessary for providing our services and improving your shopping experience. We keep your data only for as long as required by law or business needs.

You can browse our website without providing personal information. However, certain features (such as placing orders) require data collection.

1. Information We Collect

We may collect the following types of information when you use our website or place an order:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (securely processed by third-party payment gateways)

Order & Service Information

  • Purchased skincare/cosmetic products
  • Order history
  • Delivery preferences
  • Customer support messages or inquiries

Technical Information

  • IP address
  • Device and browser information
  • Cookies and usage data
  • Pages visited and interactions on the website

We may also collect limited information when you communicate with us through social media or customer support platforms.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To manage payments and transactions securely
  • To provide customer support
  • To send order updates and notifications
  • To improve our website, services, and product recommendations
  • To personalize your shopping experience (e.g., skincare suggestions)
  • To send promotional offers or updates (only if you consent)
  • To prevent fraud and ensure security

We may also use anonymized data for analytics and business improvement.

3. Order Processing & Third Parties

To complete your order, we may share necessary information with trusted third parties such as:

  • Courier and delivery partners
  • Payment processors
  • Technology and hosting providers

We only share the minimum required information to complete these services.

We do NOT sell your personal data to any third party.

4.Marketing & Communication

With your consent, we may send:

  • Product updates
  • Skincare tips and guides
  • Promotional offers and discounts

You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us.

5. Cookies Policy

Our website uses cookies to improve your shopping experience.

Cookies help us:

  • Remember your cart and preferences
  • Improve website performance
  • Understand customer behavior
  • Provide relevant product recommendations

You can disable cookies in your browser settings, but some features of the website may not work properly.

6. Third-Party Services

We may use third-party services such as:

  • Payment gateways
  • Analytics tools (e.g., Google Analytics)
  • Social media platforms (e.g., Facebook, Instagram)

These platforms may collect and process data according to their own privacy policies.

We are not responsible for the privacy practices of third-party websites.

7. Data Security

We take appropriate technical and organizational security measures to protect your personal information from:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no online system is 100% secure, so we cannot guarantee absolute protection.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request restriction of data processing

To exercise these rights, you can contact us at any time.

9. Data Retention

We keep your personal data only for as long as necessary:

  • To complete your orders
  • To comply with legal obligations
  • To resolve disputes or provide support

After this period, your data will be securely deleted or anonymized.

10. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us:

Email:support@glowgoodly.com
Website: glowgoodly.com / shop.glowgoodly.com